Terrible Home Improvement Guarantees and My Solution

One of the biggest problems with home improvement contractors and home improvement centers is the products they sell, that include limited lifetime warranties or other guarantees. Some of these guarantees sound good and would be good, if the companies actually backed them up.

Here’s something that happened to me and I don’t want it to happen to you. We purchased some carpet for a new house that we were moving into and the popular home improvement Center suggested that my wife purchase a three-year guarantee on the carpeting. This guarantee came with one pre-paid carpet cleaning of your entire home each year.

This sounded good when my wife was in the store, but it’s now been over 18 months and no one has contacted us. We both went down to the local home improvement center and ask them if they could help. They suggested that we contact the company to see if they’re still in business.

I informed the representative of this popular home improvement center that they are the ones who sold us the guarantee. We would have never bought it from an individual carpet company, because we don’t know how long they’re going to stay in business. My wife bought the home-improvement guarantee from the home improvement center that is extremely large and she felt comfortable that they would still be in business within the next three years.

We haven’t got our carpets cleaned yet and we will never buy another home-improvement guarantee from anyone ever again. I have seen more companies go out of business after their products have failed and sometimes the people that were running these bankrupt companies, simply start other companies and start the process all over again. I’m writing this article to advise people to think twice before purchasing home-improvement guarantees or warranties from any companies, no matter how large or small they are.